Food and Civil Supplies Department
Treasury Square, Aizawl – 796001, Mizoram
Tel: 0389-2……………., Fax: ………………..
e-Mail: ………………..,
http://www......................

About the Department:
The Food, Civil Supplies & Consumer Affairs Department along with its various agencies undertake various activities such as procurement of food grains, maintenance of food stocks, their storage, movement and delivery to the central pool. Efforts are made to ensure their adequate availability at reasonable prices in different parts of the State through Public Distribution System (PDS). In addition, the Department also handles the issue, termination, transfer, etc. of the Ration Cards.

Department’s Objectives:
• To ensure Food Security in Mizoram
• To procure food grains at the minimum support price through Food Corporation of India
• To monitor and maintain stability of prices of essential goods by controlling the supply of essential goods
• To ensure that the food grains procured are stored and preserved until they are delivered to the destinations
• Distribution of essential commodities for the ration card holders through the PDS
• To monitor the operation of the DCSOs, SDF and CSCs as well as Principal Distribution Centres
• To protect the consumers rights in conjunction with the consumer courts.

Service Provided:
The services provides by the department are as follows:

Functions of the Department:
i. Procurement
This Department arranges to procure / purchase of Paddy and other foodgrain during the Rabi and Kharif season at minimum support price fixed by the Govt. of India from time to time. The entire operation of procurement is carried out by the Department along with other Procurement Agencies under its control. Alternately, the Department may receive food grain from Food Corporation of India. The coordination work is carried out solely by the Department.
ii. Storage
After making the purchases the department maintains the stocks in its storage.
iii. Maintaining Stability of Prices
To maintain the stability of the price of various essential commodities including food grains, this department plays as effective role whenever there is a shortage of essential commodities. The department approaches the Govt. of India to release larger quantities of essential commodities, namely rice, levy sugar, wheat, kerosene oil, H.S.D. and L.P.G., Iodized Salt etc. to control the prices of the essential commodities.
iv. Distribution
This department distributes sugar, wheat, rice, Iodized Salt and kerosene oil through a well regulated whole sale/distribution points and large network of fair price shops. A wellorganized Public Distribution System is maintained in the State through network of Fair Price Shops. As on 31.03.2005 there were around 11 Lakh Ration cardholders.
v. Consumer Protection
The Consumer Protection (Mizoram) Rules, 1987, based on the Consumer Protection Act 1986, were notified in 1987. The State Commission / District Forums have been established and have started functioning. The department provides the necessary staff for the working of these quasi-judicial forums.
vi. Issue of Licenses and Vigilance Checks In order to ensure that the dealers do not indulge in adulteration of petrol/diesel with kerosene oil, the officials of the Food Supply Department have been allowed powers of entry, search and seizure under the Central High Speed Diesel and Motor Spirit (Prevention of Malpractice's in Supply and Distribution) order, 1990. The officials perform
monthly checking of petrol pumps. The department issues licenses for new dealers to distribute kerosene. Since kerosene is highly subsidized commodity, the Department has taken various steps to check its diversion from the public distribution system for black marketing and adulteration with diesel and petrol. Monthly checking norms of wholesale licenses and retailers have been fixed and regular reports are obtained from District Officials.There are 21 LPG agencies that are governed under the Central LPG (Regulation of Supply and Distribution) Order, 2000, in which powers for entry, search and seizure have been granted to the officers of the Civil Supplies Dept. Whenever any complaint is received against any agency, checking is conducted and action is recommended to the
concerned Oil Company, if any irregularity is found during checking.

IT expectations of the Department:
To facilitate efficient monitoring and networking of all Public Distribution Centres in Mizoram for

• Information on dispatch of foodgrains to every centre
• Information of stock position
• Information on sale proceeds and returns
• Information for Report prepation for reporting to Planning Dept. and Govt. of India

Current Status of IT:
Currently, the Department has some personal computers available at the Directorate and a few other offices. Certain reports are prepared using MS Word and MS Excel.

Projects Planned:

• The Department plans to set-up a website for the information of the citizens about the consumer rights. This website will also provide information related to various important supplies required by citizens.
• The Department will engage an agency to prepared a database of the Ration Cards holders including those Below poverty line. Subsequently, the issue and modification in Ration Cards shall be done electronically.
• The Department will also take initiatives to develop application software for distribution management of items sold in the Ration shops.